A Guide to Our School System: How to Connect with the Right Person for Your Concerns
A Guide to Our School System: How to Connect with the Right Person for Your Concerns
When it comes to navigating the Ottawa Catholic School Board system, it’s helpful to understand the overall structure of the system. This page should help give you an overview of how our school system is structured so you can find the right person to help address your concerns.
Who Should You Contact First?
Who Should You Contact First?
The general rule of thumb is to start with the person closest to the issue that needs to be addressed and work from there. Most issues can be resolved at the school level by first talking with your Classroom Educator, Vice-Principal or Principal by email or phone call. If you’re not sure who to speak with, you can call or email your school and ask them to direct you to the appropriate school contact.
If you are not able to resolve your issue at the school level, you can contact your school Superintendent or Catholic School Trustee. Check out our structure ›
Classroom Educator
School staff are directly involved in the day-to-day operations of your child’s school. Your classroom educator makes sure your child is learning the course curriculum, and they report to the school Principal. The educator is the first person you speak with regarding concerns related to your child’s education.
Vice-Principal or Principal
The school Principal oversees the operations of your school and is familiar with all school and Board policies. Contact the Vice-Principal or Principal if you need more assistance after speaking with your classroom educator or if your concern extends beyond the classroom.
Superintendent
School Superintendents are part of the Board’s Executive Council, and they are responsible for the operations of the school board. School Principals and Department Managers report to a Superintendent. They are directly involved in the day-to-day operations of the overall school system and responsible for board-wide programs.
Trustees
Catholic School Trustees are elected every four years during the municipal election and are responsible for governance. This means they oversee the school board, including fiscal responsibility and policy development and implementation. They serve as a link between school communities and Board staff, bringing issues to the attention of School Superintendents. Catholic School Trustees serve as ambassadors for the Board and advocate for Catholic education.
Trustees
Catholic School Trustees are elected every four years during the municipal election and are responsible for governance. This means they oversee the school board, including fiscal responsibility and policy development and implementation. They serve as a link between school communities and Board staff, bringing issues to the attention of School Superintendents. Catholic School Trustees serve as ambassadors for the Board and advocate for Catholic education.
