ocsb tagline top banner
Text Size: A A A
Quick Access Menu ☰

Accessibility - providing accessible services and information

The Ottawa Catholic School Board is committed to providing accessible places to work and learn. We are making sure that people with different needs feel welcomed and accommodated, whether they are students in our schools, visitors to our buildings, or our very own employees. 

Our accessible website

Our website meets the standards for accessibility by ensuring that users can access the information in a variety of ways. Users can: 

  • increase the font size of the text on any webpage
  • translate the content of any webpage into any language
  • view our accessibility enhanced PDF documents
  • read captions while watching our Board produced videos

Working towards 2025 with our accessibility plan


Our Accessibility Multi-Year Plan is a document that is always evolving. We review it often to make sure it reflects the changing needs of our staff, students, and visitors. During the last several years, we have been working to identify, remove, and prevent barriers to people with disabilities. We will continue to work towards providing full access to all Board properties by 2025. 


Online workshops for our employees


We have online workshops for our employees which provide a short overview two different regulations for people with disabilities. Upon completion of the online tutorials, employees will receive a certificate of completion.

Accessibility standards training program - customer service

play button png transparentThis workshop defines and explains terms such as disability, duty to accommodate, and undue hardship. It examines the role that  confidentiality plays during accommodation, and looks at the the seven areas of employment regulated by the Integrated Accessibility Standards.
Integrated accessibility standards online workshop

play button png transparentThis workshop looks at the purpose of the AODA and who much comply with their regulations. It examines various policies and standards both inside an outside of the OCSB. It also shows users how to recognize and assist people with disabilities, and how to communicate essential information to them.


Guide dogs and service animals in our schools


We are happy to accommodate people who need to have their guide dog or service animal with them in one of our facilities. We know that these service animals are essential to the health and safety of the people they serve. Service animals are allowed to stay with their owners on Board property which is open to the public, unless another law excludes the permission of the animal. If the animal is not permitted due to another law, then the OCSB will use other measures to provide services to the person with a disability. View our Protocol for the Admittance of Service Animals

Contact us

Phone: 613-224-4455 ext 2306
Fax: 613-224-1874

Do you need information in an alternate format?

Call us if you are having trouble viewing information on our website. We will be happy to speak with you and help you get the information you need. Email us if you need information presented to you in an alternate format. Tell us your name, what information you are looking for, and how to get it to you.

Accessibility Committee

Our Accessibility Committee meets several times a year to work on making our schools and online information tools accessible by all. The OCSB Accessibility Plan includes practices and procedures which fulfill our obligations to the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Disability Act (ODA).

Service disruption notices

Our Board and school facilities are equipped with services that enhance accessibility, including service ramps and elevators. Sometimes, these services malfunction or need repair.

When an accessible service is unavailable, the Board or school facility will post a Disruption of Service Notice inside the building, as well as on their school website. This keeps everyone fully informed until service can be restored.